German-Speaking Customer Experience Specialist | Gdańsk, Poland

Role Overview

Join a premier global customer experience hub right in the heart of Gdańsk, Poland. As a German-speaking Customer Experience Specialist, you will work on-site in a modern, collaborative office environment, serving as the professional voice for a top-tier global brand across the DACH region. This is a brilliant opportunity to collaborate face-to-face with an international team while building a career in one of Europe's most dynamic coastal cities.

Your Responsibilities

• On-Site Inbound Support: Provide high-quality, professional assistance to German-speaking customers via live phone calls, emails, and chat systems.
• Effective Problem Solving: Listen actively to customer inquiries, troubleshoot issues efficiently, and deliver first-contact resolution...