Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.

Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with the prestigious automotive brand Mercedes.

Your Role as a Customer Support Agent:

• Answer to inbound calls and customer inquiries.
• Answering phone inquiries and providing support and direction to Mercedes customers and resolving customer service issues in a timely and empathetic manner;
• To maintain accurate data in...