Job Description
Hybrid: This role requires being on site 3 days per week.
What You Will Do (Responsibilities)
- Act as a liaison between GM, its dealerships, or IAM stores
- Facilitate mentorship and consulting to ensure monthly/yearly sales and service objectives are met
- Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
- Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
- Build and manage relationships
- Monitor personnel training and ensure compliance with GM requirements/objectives
- Assist with inventory management, including vehicle and parts ordering and inventory stabilizing
- Analyze dealer sales, local market, and competition to identify revenue opportunities
- Increase sales of GM vehicles and parts to its customers
- Assi...