A global consulting firm is looking for a Contact Center Transformation Consultant in Metro Manila. The role requires expertise in Genesys solutions and a minimum of 2-6 years of experience in customer service processes. You will collaborate closely with clients to design and implement strategies that enhance overall business performance. Ideal candidates will possess a relevant engineering degree or MBA and have a proven record of delivering customer interaction solutions. Join our team to work on transformative projects and shape innovative solutions.
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