General Manager

CLUBWAKA

Locations: ALL

The General Manager (GM) is responsible for the sales and operations within the market, including promotions and management of all leagues, activities, and events, as well as regular managing and mentoring of League and Social Managers (LSMs). GMs lead LSMs toward building fun communities, providing engaging customer service, and assisting with sharing experiences and best practices company‑wide to serve as a bridge between LSMs and the Sales Management Lead.

First Year Outcomes

• Complete training within 15 days
• Grow revenue by 5% year over year in assigned market/s
• Help identify and recruit potential LSMs in the local market

Key Responsibilities

• Manage, mentor, train, and coach local LSMs including status updates, budgets, goal setting, and customer service practices with talent‑management support
• Manage promotions and recruit...