Create & develops the operation including policies and procedures, standardize operation process, task alignment, operation manuals, set up workforce planning & staff development scheduling align with hotels development plan.
Assists in all other required areas, including but not limited to Front Office, Housekeeping, Sales and Marketing, Food & Beverage, Human Resources and any other assigned departments. The General manager needs to be hand on, and cover all aspects of operations.
Leads the hotel operations team in executing hotel pre-opening activities in accordance with approved plans.
Leases closely with the technical services team to ensure all procedures and systems are in place for a smooth handover and checking process of all guest rooms and public areas.
Leads the process for the hotel building maintenance.
Sets high qualit...
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