Oversee the overall operations and management of the Laboratory sub team - take ownership for the formulation and direction of the team growth strategy and implementation of projects and plans.
Effective management of the teams KPI ensuring a profitable performance for the team, driven by an engaged team striving to meet the department’s key performance targets, sales targets and agreed key performance indicators.
Plan and lead the team according to agreed country development strategies. Ensure compliance to policies, procedures and values in all areas of operational activity. Support the delivery of all marketing campaigns. Maintain and develop existing and new customers through appropriate propositions and optimisation of quality of service. Provide periodic reports on performance of the team against the set targets to the Manager/Leadership team.
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