Consumer & Customer Complaint Management: You will be responsible for managing and resolving consumer and customer complaints. Ensuring management and resolving in a timely and professional manner. You will be the technical bridge between our consumer- and customer service teams and the producing facilities.

Root Cause Analysis & Continuous Improvement: You will perform and review root cause analyses to identify areas for improvement and implement corrective actions to prevent future issues.

Team: you will support and communicate with the external manufacturer team on data analysis and complaint management.

Digital Quality M...