Looking for a customer-focused and organised individual to support digital and frontline registry services operations.

Key Responsibilities

• Attend to customer enquiries and service requests via digital platforms, phone and walk-ins
• Process and verify submissions, applications and related requests
• Provide information on registry and court-related processes
• Support service recovery and resolve customer service challenges
• Maintain accurate records and handle confidential information appropriately
• Perform administrative and operational support duties as assigned

Requirements

• Diploma in any discipline with relevant working experience preferred
• Proficient in Microsoft Office applications and able to work with multiple IT systems
• Good communication and writing skills in English
• Customer servic...