Job Description

Employee Recognition and Rewards

Anniversary Gifts, Incentives

Government Mandated Benefits

13th Month Pay

• Oversee rooms division of a 15-room hotel property
• Supervise accurate and efficient reception operations, including check-in and check-out procedures
• Support team members in handling guest requests and inquiries to ensure a positive outcome
• Ensure a consistent, high level of customer service
• Brief the team on any events or VIP guests in the hotel for the day
• Drive sales revenues and promote hotel services and facilities for up-selling opportunities
• Assist with the implementation and achievement of departmental targets, objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards, and performance of the front office team, with an emphasis on training and teamwork
• Ensure team members have curre...