POSITION PURPOSE
The Front Office Manager at Trump Turnberryis the golden thread between our Guests and our Resort; always leading and inspiring FrontOffice associates to deliver exceptional and memorable guest experiences from the welcome tofarewell. You will strive to ensure the smooth running of the department, successfully executing allFront Office operations.
ESSENTIAL FUNCTIONS
Co-ordinate all activities,operations and running of Front Office – whilst actively displaying a proactivefront-of-house leadership style by maintaining a strong presence on the floor Together with Front Officeassociates, take a leading role in positively representing the companywithguests, reinforcing a customer-focused approach to hotel operations at alltimes – andharnessing Medallia data as a tool to measure success Provide clear leadership forquality and process improvement initiatives aligned with business goals andobjectives. Supply a...