Front Office Manager

Job Description

Your focus: the well-being of guests and employees. By coordinating and managing the Front Office department, you will support both our guests and your team of receptionists. Your duties will also include the following:

• Checking in guests, as well as reviewing bookings, overbookings and options
• Producing duty rosters and holiday schedules
• Monitoring costs and the accommodation revenue budget
• Implementing and maintaining the quality management system
• Conducting internal coaching and cross-trainings, as well as organising development training courses for Front Office staff

Benefits:

• Bonus program: The better the guests rate their stay, the higher the bonus!
• Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
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