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Front Office Agent

Company

Confidential

Location

Greece, Greece

Type

Full-time

The Porto Platanias Hotels & Resorts Group is dynamically active in Crete, developing and operating 5-star hotel units with high standards and a strong emphasis on Cretan hospitality.

At Porto Platanias Hotels & Resorts, we cultivate a passion for tourism and make meaningful investments in our people.

We create career opportunities in a modern environment that promotes growth and supports a healthy work-life balance.

Key Responsibilities:

  • Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
  • Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
  • Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
  • Answering all guest questions accurately and resolving problems i...
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