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Front of House, Reception, Administrator

Company

Click Hearing Ltd

Location

Southend-on-Sea, United Kingdom

Type

full time

We are currently seeking a Front of House, Reception, Administrator for our Hearing Aid Clinic at Click Hearing Ltd. We are also offering a job share option for this role. As a Front of House, you will be the first point of contact for our clients and visitors. Your role will involve welcoming and assisting patients, managing phone calls, scheduling appointments, and performing administrative tasks essential for the smooth operation of our clinic. The ideal candidate will be friendly, efficient, and confident in both computer skills and telephone communication. Excellent customer service skills are essential to ensure our clients feel welcomed and comfortable throughout their visit. Responsibilities:- Greet clients and visitors with a warm and friendly demeanour- Answer and redirect phone calls in a professional manner- Schedule appointments and maintain the appointment calendar- Manage client records and update our database accurately- Handle administrative duties, such as filing, sca...

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