Job Description:

We’re looking for a confident and experienced Senior Case Manager/RTWS to step into a Technical Manager role within our front-end RTW team.

In this role, you’ll focus on coaching and developing others, not managing your own claims portfolio. You’ll provide clear technical guidance, uplift decision-making, and support the team to deliver consistent, high-quality outcomes in line with legislative requirements.

You’ll oversee our APA results, case conference and manage litigation and conciliation matters.

This is a great opportunity for someone with strong Workers’ Compensation experience who enjoys mentoring, influencing performance, and making a broader impact across the team.
 

What you’ll be doing