Description
Robert Half is seeking a Front Desk Supervisor for a high-traffic hospitality property in Carlsbad. This role is perfect for someone with prior hotel front desk experience who is ready to step into a leadership position and oversee daily front office operations.


Key Responsibilities:

+ Supervise front desk staff and ensure high-quality guest service

+ Oversee check-in/check-out processes and resolve guest concerns

+ Train, schedule, and support front desk team members

+ Monitor reservations, occupancy, and room assignments

+ Ensure accuracy in billing, cash handling, and daily reports

+ Coordinate with housekeeping and maintenance teams for smooth operations

+ Step in as needed during peak hours or staffing gaps

Requirements

+ 2+ years of hotel front desk experience

+ Prior supervisory or lead experience preferred

+ Strong customer service and problem-solv...