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Front Desk Officer at Reputable Company

Company

Confidential

Location

Ghana, Ghana

Type

Full-Time

Job Brief: The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.


The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities:

  • Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

  • Greet and welcome guests

  • Answer questions and address complaints

  • Answer all incoming calls and redirect them or keep messages

  • Receive letters, packages etc. and distribute them

  • Prepare outgoing mail by drafting correspondence, securing parcels etc.

  • Check, sort and forward emails

  • Monitor office supplies and place orders when necessary

  • Keep updated records and files

  • Monitor office expenses and costs
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