Step into a dynamic role where no two days are the same. If you enjoy interacting with people, and delivering excellent service, join us!
Job Responsibilities - Maintain a constant presence at the front counter to provide prompt assistance
- Greet and register walk-in customers using the case management system; manage the queue when necessary
- Respond to customer enquiries professionally and efficiently
- Manually track walk-in customer numbers in the event of queue system downtime
- Conduct daily operational checks of the service centre and ensure collaterals are replenished before opening
- Handle telephone and inbound email enquiries in a timely and courteous manner
- Provide administrative support, including document filing, data entry, printing, and mailing of letters
- Assist with setting up videoconferencing and other communication equipment for scheduled appointments
- Provide logistical suppor...