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Front Desk Agent (Hotel)

Company

JEWEL CHANGI AIRPORT HOTEL PTE. LTD.

Location

singapore, Singapore

Type

Full-time

Main Responsibilities

  • Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
  • Ensuring guests requests are being followed up promptly and efficiently.
  • Maintain cashier float and ensure accurate daily report of all monies received.
  • Prepare shift briefings to communicate hotel activities and operational requirements.
  • Assist in providing information pertaining to places of interests and important tourist information.
  • Solicit and communicate guest feedback for continuous improvement.
  • Assist in reservation duties whenever required.
  • Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
  • Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

  • Computer literate and open to new technology.
  • Ab...

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