Mercier Consultancy is seeking a dedicated French Speaking FinTech Customer Support Representative to join our team in Athens, Greece, with a fully paid relocation package. You will be responsible for delivering exceptional support to our French-speaking customers, ensuring their inquiries and issues related to FinTech products and services are resolved promptly and effectively.

This role offers a chance to be part of a dynamic fintech environment while experiencing the rich culture and lifestyle of Athens.

Responsibilities

• Respond to customer inquiries accurately and efficiently in French
• Assist customers with their FinTech product related issues and provide effective solutions
• Maintain detailed records of customer interactions using CRM software
• Collaborate with cross-functional teams to resolve complex customer issues
• Stay informed on current fintech industry trends and company offerings
• Gather and relay customer fe...