Mercier Consultancy MD is pleased to announce an exciting opportunity for French-Speaking FinTech Customer Experts to join our growing team in Greece. This role involves delivering exceptional customer support to French-speaking clients within the financial technology sector, with the benefit of sponsored relocation to Greece.

Key Responsibilities

• Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat.
• Handle customer inquiries related to financial products, transactions, account management, and technical issues.
• Accurately document customer interactions and maintain updated records in CRM systems.
• Work collaboratively with other teams to resolve challenges and improve service standards.
• Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements.
• Suggest insights for continuous improvement to enhance customer...