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French Speaking Customer Support Specialist - Digital Advertising

Company

Teleperformance

Location

barcelona, Spain

Type

Full-time

Ready to elevate your career and join a fast-growing team in the
Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.
digital world ?
Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with
Digital Marketing Ads
— a game-changing tool for businesses everywhere!
Responsibilities:
Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise.
Content Compliance: Assess reviews based on guidelines;
process Guarantee claims.
Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
Onboarding Assistance: Guide...

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