We are hiring French Speaking Customer Support Representatives for our clients in Sofia. This role is perfect for individuals fluent in French who are committed to delivering exceptional customer service. As a part of our team, you will interact with French-speaking customers, providing them with timely and accurate support, and ensuring their satisfaction with our products and services.
Key Responsibilities
- Provide excellent customer service to French-speaking clients through phone, email, and chat support.
- Handle inquiries regarding products, services, and account information professionally and effectively.
- Resolve customer issues promptly and escalate complex problems when necessary.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with teams across departments to ensure consistent customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively...