Mercier Consultancy MD is excited to invite French-Speaking Customer Experts to join our team supporting a leading technology company in Greece. In this role, you will be responsible for providing exceptional customer service and technical support to French-speaking clients, helping them navigate and resolve issues related to innovative tech products and services.

Key Responsibilities

• Deliver excellent customer support to French-speaking customers via phone, email, and chat.
• Assist clients with technical troubleshooting, product information, and service requests efficiently and effectively.
• Maintain accurate and detailed records of customer interactions using CRM systems.
• Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
• Stay informed about new technology trends, company products, and policies to provide up-to-date assistance.
• Offer feedback and suggestions for improving c...