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French Speaking Customer Experience Specialist

Company

Brampton Recruitment Ltd

Location

Stone, United Kingdom

Type

Permanent / Full Time

As the French Speaking Customer Experience Specialist you will be responsible for supporting customers across the globe

Working for a well-established global manufacturing business who operate in a niche industry. As the French Speaking Customer Experience Specialist you will be responsible for supporting customers across the globe with a particular focus on French customers.

Job Description:

  • Deliver excellent customer experience and support to internal and external customers for orders and general enquiries
  • Ensuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolution
  • Mailbox Management: Ensure active management of CS France mailbox throughout the day Passing queries to relevant colleagues with as much information as possible
  • Lead Qualification: Qualify all sales leads before passing to the sales team
  • Order Processing: Process all sales orders...

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