Key Responsibilities:

• Remain knowledgeable of market and industry trends, competitors, and all aspects of the market.
• Develop a strong knowledge of the recovery service in order to service clients successfully and answer technical client queries.
• Ensure that all value for client is reclaimed within deadlines, and all documents are received timeously from clients and custodian banks.
• Work closely with Senior Account Managers and Head of Client Service to develop and accomplish goals and strategic plans set out for clients.
• Support with new client onboarding.
• Support with quality checking claims as needed.

Key Requirements:

• Tertiary education
• Strong interpersonal and communication skills
• Fast learner
• Confident and strong ability to build rapport with others
• Persistence and problem-solving ability
• Strategic and analytical thinker
• A keen eye for detail and good administration skills
• Able...