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Fraud & Customer Care Lead - Data-Driven Ops

Company

UOB Investment

Location

singapore, Singapore

Type

Full-time

UOB Investment in Singapore is looking for a dedicated leader to oversee fraud resolution and customer service operations. This role requires at least 10 years of experience in customer service, with a minimum of 2 years in a supervisory position. The successful candidate will ensure compliance with bank policies while developing training materials for the team. Strong leadership, communication, and problem-solving skills are essential, along with a commitment to excellent customer service.
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