We are looking for a detail-oriented and proactive Fraud Activity Agent fluent in German and English to join a dynamic, client-focused team based in Barcelona. This role offers a unique opportunity to build your career in fraud prevention while enjoying life in one of Europe’s most vibrant and culturally rich cities.
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What you will do
Monitor, investigate, and resolve suspicious transactions and fraudulent activity for clients.
Analyze data, identify patterns, and take appropriate action to protect customers and the company from risk.
Communicate effectively with internal teams and external clients to resolve issues efficiently.
Maintain accurate records of investigations and ensure compliance with company policies and regulatory requirements.
Contribute to process improvements and share insights to enhance fraud detection and ...