**Key Responsibilities**

**1. Operations Management**
Oversee daily operations of all F&B outlets (restaurants, bars, in-room dining, banquets)
Ensure service standards are consistently met and aligned with brand expectations
Monitor guest satisfaction and handle complaints promptly and professionally
**Conduct regular floor presence during peak service periods**
**2. Financial Performance**
Manage budgets, forecasts, and cost control (food cost, beverage cost, labor cost)
Analyze P&L statements and implement strategies to improve profitability
Control wastage and optimize inventory levels
Drive revenue through promotions, upselling, and innovative concepts
**3. Team Leadership**
Recruit, train, and develop F&B team members
Set performance objectives and conduct regular evaluations
Build a strong service culture and motivate the team
Ensure proper staffing and scheduling based on business needs
**4. Quality & Compliance**
Ensure ...