Primary Responsibilities

• Customer relations
• advice and fostering customer loyalty
• Provides a friendly and personalized welcome for guests
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering

Professional techniques / Production

• prepares the point of sale and preparation areas
• welcomes guests and provides professional service
• Sitting the guest and provide happy farewell
• Before every worksheet, prepare and identify any guest inhouse and reservation
• Organizes his/her work to suit fluctuations in numbers, events and guests
• Ensures all the guest are happy and satisfied

Team management and cross-departmental responsibilities

Communicates and cooperates clos...