**Career Area:**

Product Support

**Job Description:**

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Role Definition**
Directs all activities and staff for technical field service programs for product installation, trouble-shooting, maintenance, repair, and customization.

**Responsibilities**
• Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization.
• Directs, motivates and develops the team. Supports the culture and ...