Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this position starting on a 3 months FTC initially.
Our Facilities Management client is looking for a Helpdesk Scheduler / Planner to join them at their Head office in Sheffield. This role will start on an initial 3 months fixed term contract basis.
The ideal candidate will have a Helpdesk Planner, Scheduler, or Facilities Management coordination role background.
Working Hours: 9.00am - 5,00pm Monday to Friday
Reporting to FM Business Support Manager
Job Description
* The Helpdesk Planner / Scheduler plays a key role in the coordination, scheduling, and administration of reactive and planned maintenance activities, ensuring efficient deployment of resources, high service delivery standards, accurate & timely system utilisation and excellent customer communication.
* Operate as the first point of contact for client service requests, managing incoming calls...