Works closely with the Team Leaders and Floor Leads to ensure smooth operation. Assists with maintaining break schedules, supervision, support, training of Team Members, and managing the day-to-day flow. Provides exemplary service to customers while supporting leadership in maintaining regional and 365 standards.

Customer Service Specialist

Responsibilities

Provide exceptional customer service and address needs of customers in a timely and effective manner while following all Whole Foods Market 365 guidelines and Standard Operating Procedures (SOPs).

Actively manage work flow on the front end, manage customer flow, and keep 365 Team Leader and Store Leadership informed of all events that affect the front end, including performance and policy issues.

Ensure that all shelves and displays are properly stocked and front facing; rotate products and remove out-of-date products.

Establish and maintain a collaborative and productive working...