Job Title: Floating Customer Service Representative - Gaithersburg
Job Description
As a Floating Customer Service Representative, you will offer members and prospective members the complete range of financial products and services. These include depository accounts such as checking, savings, certificates, IRA, revocable trust, and estate accounts, as well as lending products and credit/debit cards. You will provide exceptional customer service, ensuring that all members receive the highest level of care and attention.
Responsibilities

+ Provide comprehensive information about financial products and services to members and prospective members.

+ Handle cash transactions efficiently and accurately.

+ Manage customer accounts and address inquiries or issues promptly.

+ Perform administrative duties as required to support branch operations.

+ Contribute to the sales and retail efforts of the branch by identifying member needs and offeri...