Job Description

As the Global Rental Canada Fleet Service Administrator, this role is responsible for supporting the coordination of service requirements for all GRC units across Canada. The position plays a key role in ensuring that customer needs and best interests are met in a timely, efficient, and expedited manner. The Fleet Service Administrator works collaboratively with internal teams and external service providers to maintain operational readiness, minimize downtime, and deliver a high standard of service across the national fleet.

Major Responsibilities

• Provide direct responses and support with customers’ inquiries both by email and call, with all service-related inquiries and questions as well as supporting all requests that require arrangements with external service providers. Any service-related matter for all customers that is in contract agreement with Altec.
• Provide the service center with the standard and all customer r...