About the Role

As Flagship Retail Manager of our Buchanan Street store, you will be responsible for the overall leadership and performance of the store, ensuring commercial objectives are achieved whilst maintaining the highest standards of customer service, operational excellence and colleague engagement.

You will lead a large and diverse team, creating a culture where colleagues feel motivated, supported and empowered to perform at their best. Through strong leadership, coaching and clear direction, you will help shape the future success of one of the most important stores in our business.

Key Responsibilities

* Lead, inspire and develop a high-performing retail team

* Drive sales, profitability and key business objectives

* Deliver an exceptional customer experience that reflects the Tiso brand

* Foster a positive and engaging team culture

* Maintain outstanding visual merchandising and store presentation standards