Hendrick Chevrolet Buick GMC Cadillac SouthpointLocation: 127 Kentington Drive, Durham, North Carolina 27713

Summary: Responsible for overseeing Service Operations in the dealership(s). The Service Operations Director is responsible for operations, profitability, performance results, overseeing department management, and customer satisfaction in Service Operations.

Supervisory Responsibilities: This job has direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Works to improve operations in the Service departments.

Oversees hiring and discipline decisions in Service departments

Works closely with all department heads in the dealership

Plans and implements successful Service Operations

Assesses the service department operations.

Works with Service department managers to improve operations, performance, profitability.

Oversees training and supervisi...