Responsibilities

• The aim of this role is to support the Assistant Programme Director in driving high standards of operational excellence on the gym floor.
• You will be proactive and support the fitness team and act as a day‑to‑day coach.
• To increase utilisation of current services, and the broader strategic fitness service proposition inc. the potential addition of fitness service lines.
• You will want to develop your knowledge and attend training courses as required (an annual training budget is provided). Ensure consistent high standards in quality of delivery of all Fitness Services and Member Journey Experience.
• Lead and drive fitness services to meet/exceed KPI’s.
• Monitor and report group exercise engagement and utilisation.
• External Class Instructor Management and Invoices.
• To track team qualifications and personal development, via the Qualification Matrix.
• To promote the wellbeing...