What you will do

Provide exceptional engineering services to customers across system maintenance and service delivery for CCTV, Access Control, Intruder Alarm, and Fire Systems. Own all engineering service activities, planned and preventative maintenance, and respond to technical call‑outs. Coordinate with internal teams and customers, maintain communication, and keep accurate paperwork and billing records. Support the team with expertise, work proactively, independently, and as part of a wider team. Participate in the on‑call rota to provide 24/7 engineering support.

How You Will Do It

• Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
• Manage system maintenance tasks and monitor all installed systems and infrastructure.
• Ensure solutions and services meet or exceed customer expectations.
• Complete all project and service‑related documentat...