A leading manpower agency in the Philippines seeks a Customer Care Specialist to enhance customer experience by handling inquiries and resolving technical issues. This role requires a Bachelor's degree and experience in customer support, ideally from a BPO background. The ideal candidate should possess strong communication, analytical, and problem-solving skills, with an excellent command of English. You’ll be responsible for troubleshooting, collaborating with teams, and mentoring junior members, ensuring customer satisfaction and process improvement.
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