Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Finnish Speaking Customer Service Agent to join a forward-thinking company based in Sofia, Bulgaria. This role includes a fully paid relocation package, providing candidates with a seamless transition to a vibrant and dynamic work environment.

Responsibilities

• Provide high-quality customer service to Finnish-speaking customers via phone, email, and chat.
• Handle inquiries related to products, orders, returns, and general support with professionalism and efficiency.
• Resolve customer issues promptly to ensure excellent satisfaction levels.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with cross-functional teams to enhance the overall customer experience.
• Participate in ongoing training sessions to stay updated on product knowledge and customer service best practices.

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