Description

• Provide exceptional customer service to clients regarding financial inquiries and travel arrangements.
• Assist customers with booking, changing, or canceling travel itineraries.
• Address and resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with finance and travel teams to ensure accurate information is provided.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1‑3 years
• Skills and Competencies: Strong communication and problem‑solving skills
• Responsibilities and Duties: Ability to multitask and handle high‑pressure situations
• Qualities and Traits: Customer‑oriented with a positive attitude