Department/Unit:
Patient Billing Service


Work Shift:
Day (United States of America)


Salary Range:
$46,215.00 - $60,080.00


The Albany Med Financial Counselor I position is responsible for providing customer service and financial counseling across the five main campus locations within the Albany Med Health System including 125 + practice locations. The role is also responsible for $65-70M in Self-Pay AR. This position will screen patients for financial assistance programs to minimize bad debt and enhance patient financial outcomes. Excellent customer skills required to interact with patients in a compassionate manner to ensure they understand their financial liabilities. This position assists in notifying patients of their financial responsibility, helping them understand their payment options, and collecting payments. 


Primary Job Responsibilities

+ Provide financial counseling services regarding payment arra...