Financial Accountant

Sermo is looking for a Financial Accountant who will work with our pharmaceutical companies and agency partners to ensure customer service and satisfaction by mail and invoice administration, guarantee the billing process for correct collection and support AP financial functions.

We are looking for a team player with a strong customer‑service mindset and excellent communication skills.

Responsibilities

• Preparing and issuing invoices, credits, and adjustments, ensuring accuracy and timeliness.
• Maintaining detailed and organized records of all billing transactions, including invoices, payments, and adjustments.
• Addressing customer inquiries regarding billing statements, invoices, and payment status.
• Investigating and resolving billing discrepancies and disputes with customers.
• Preparing and distributing monthly billing reports to management.
• Ensuring compliance with company policies...