This role is based in Petaling Jaya, Malaysia.

• Perform collection follow‑ups for assigned accounts
• Support clearing of unallocated payments and basic reconciliation
• Assist in sending dunning reminders, monitoring follow‑up schedules and debt recovery actions
• Arrange refunds for terminated accounts or offsets against other active billing accounts
• Handle customer queries and escalatate complex issues and disputes where required
• Coordinate with internal stakeholders (e.g. Billing, Sales, AR) to resolve invoice and payment related issues
• Conduct AR meetings with Sales Team to track collection progress
• Perform any other duties as assigned by the Manager or Team Leader

• Diploma or Degree in Finance, Accounting, Business, or related discipline
• 1–2 year...