Overview Are you a customer service expert looking for a new challenge? We are looking for motivated and customer-focused individuals to join our Finance Customer Service team. If you are passionate about helping people and thrive in a fast-paced environment, this is the perfect opportunity for you!
Responsibilities - Provide an excellent customer experience by handling inbound calls and chats related to vehicle financing.
- Help customers with a variety of requests, including payment extensions, due date changes, and payment research.
- Research and correct items such as misapplied payments or balance disputes.
- Discuss past due accounts with customers and establish acceptable arrangements.
- Maintain a high level of agility to adapt to changes in technology and processes.
Qualifications - Prior experience in customer service is required.
- Call center experience is highly preferred.
- Profic...