The Credit Control Team Supervisor is responsible for leading and managing the credit control team to ensure efficient debt recovery and credit management processes. The role involves overseeing the team’s day-to-day operations, maintaining customer relationships, and ensuring compliance with company policies. The supervisor will monitor and reduce aged debt, support continuous improvement initiatives, and ensure timely cash collection to maintain healthy cash flow for the business.

• Supervise and support the Senior Credit Controllers and team, ensuring performance targets are met.
• Lead and supervise debtor meetings and weekly collections discussions.
• Conduct regular one-on-one meetings and team reviews to track performance.
• Provide training, mentorship, and development opportunities to team members.
• Manage workloads and ensure even distribution across the team.
<...