Field Technical Support

+12 months +

+On site in London

+Inside IR35

+£21ph - £25 ph

We are seeking a skilled and customer-focused Field Technical Support to join our team on a 12-month onsite contract in London. This role is ideal for a hands-on IT professional who thrives in a client-facing environment and enjoys solving a wide range of technical issues across end-user and infrastructure technologies.

You will provide onsite and remote support to end users, ensuring reliable IT services across hardware, software, and collaboration platforms. You will also play a key role in device deployment, ticket management, and maintaining high service standards within a fast-paced enterprise environment.

Key Responsibilities

Manage and resolve ITSM tickets, including incident resolution and service request fulfilment
Diagnose, troubleshoot, and resolve hardware and software issues across end-user devices
Build, image, pre-stage, depl...