Field Service Technician III
Service - Needville, Tx
A Service Technician III is a senior-level field technician responsible for advanced troubleshooting, installation, commissioning, repair, optimization, and customer support for company equipment and systems. This role serves as the technical leader in the field, handling complex service issues, mentoring junior technicians, supporting operational excellence, and ensuring customer satisfaction, safety, and profitability.
In organizations such as Croft Production Systems, a Tech III is often the bridge between field operations, engineering, sales, and customer operations. They are expected to operate with minimal supervision and make critical decisions in real-time field environments.
Primary Duties & Responsibilities
Diagnose complex mechanical, electrical, pneumatic, hydraulic, and process-related issues.
Perform root cause analysis on recurring equipment failures.
Develop corrective action plans to reduce repea...