GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/)

**Job Summary:**

Diagnoses and completes less complex repairs to generators and components at the customer’s site.

**Key Responsibilities:**

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Completes training in line with skill and bus...